I think those 2 words are starting to lose their meaning when talking about using social media to reach audiences. I am not offering another word because at the end of the day a word should only describe an idea of what you are truly doing and maybe THAT is the thing that is becoming lost in all of this talk. What are we truly saying when we use those words?

What is "engagement" really?

Engagement isn’t a measurement from your Facebook or Youtube Insights, it isn’t how many retweets you receive on Twitter. Connections aren’t simply a number of followers and likes. In thinking about the traditional use of this word, your “connection” was someone who was willing to help you, someone who knew you, trusted you and vice versa.

Audiences are now delighted by communicating not with a “brand,” but with a “face” or a person. This mindset shift in corporate America is very hard to make when they really never thought about the audiences actually being people…with faces beyond eyeballs. If they did think this way, would they really keep hitting that face with ads over and over again? Would the conversation be constantly one sided, “buy my stuff” ” buy my stuff” “click here, and buy my stuff.” That is the extent of the brand relationship with customers that the typical movie studio or distributor has now.

When I talk to you about creating a relationship with your audience that is long term, not just for one project, I really want you to think about what this means. The investment of time and creativity and energy this is going to take, not to boost “likes” on Facebook and follower numbers on Twitter, but to really draw people to what you are doing and hold them there willingly. Using these great new tools is just a newer way of communicating, but the communication itself isn’t new. We as humans have always communicated with each other and naturally gravitated to those with similar interests and it is the same now.

That is also an important distinction. Audiences may not only want to communicate with you, but also with like minded people AROUND you and your work. In this way, brands can benefit from heavily using social tools. They don’t have to be the sole source of communication, they can provide a place and content that enables “fans” to speak to each other about the brand. Be careful when you are using these tools only to speak about yourself, but also don’t  become so enamored of people “buzzing” about you and your work that you never step into the conversation. I see this a lot with brands that happily RT positive tweets but almost never get into conversations.

Main thing to takeaway here is not the fact that you are trying to pump up “scores” or numbers on your channels. You are trying to touch people using electronic means and this will take time, effort, energy and a lot of patience. There’s no quick fix, no magic solutions, no one  ”engagement tool” that is going to make these relationships last. For those who don’t have these attributes (time, energy etc), this isn’t going to work and you will have an increasingly difficult time gaining an audience in the future.

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Using new Youtube analytics for your film project

January 13, 2012
posted by sheric

Many of you are already familiar with using Youtube to release trailers and clips for your film, but in the last few months Youtube relaunched their site and they made some adjustments to their analytics functionality. If you haven’t been back in a while to check your data, you should because you’ll find some really interesting tools to help in your efforts at reaching an audience.

As I said in a past post, I have started using a tool called Tube Toolbox to find ballet fans on Youtube for the Joffrey Ballet documentary I am working on. We now have over 300 subscribers on the channel in about 3 months of use. It isn’t earth shaking numbers, but remember these are all people interested specifically in the topic of the film who have chosen to subscribe to the channel. Some of them also have their own followings in the dance world so the ripple effect worldwide is greater, more sticky and far cheaper than if I had used advertising to reach thousands of mostly uninterested people.  And it continues to grow every day. But what do I know about these people?

I know the top 5 countries they come from, I know the gender and age range they fall into and how they came to the page. I know what videos they are watching AND for how long AND where in each video viewing I lose them. Wow! If you have ever wondered why a video isn’t working, you can now access the tab called Audience Retention.

You can choose which of your uploaded videos to analyze and then shows you a graph like this

It  is very useful to know how long the average viewer stays with your video. Do they cut out after 5 seconds? Does it start strong and then decline by the middle? At what point do you lose them? Maybe the video is too long or doesn’t stay compelling. You can use these stats to test how your edit performs and make changes. As you can see, there are 2 parts to this. Absolute audience retention shows the views of every moment of the video as a percentage of the number of views of the beginning of the video. Relative audience retention shows your video’s ability to retain viewers relative to all YouTube videos of similar length. Relative is less important to me than absolute.

Other interesting data can be found in the Playback and Traffic Sources tabs. Playback tells you where people are watching your videos. On the Youtube page, the channel page, through an embedded video player on another site? If it is on another site, you can click that link and it will tell you which ones. Also, it will tell you how many views are from a mobile device. Traffic sources tell you how they found your video, through a search engine, direct links such as Facebook or Twitter, or through suggested videos that line Youtube’s right hand sidebar on videos similar to yours. When you seed your video on other sites (or when others do it for you), it is important to know what works and what doesn’t so you can make adjustments.

Youtube has also put all of this information together in a handy download called The Creator Playbook that you can download for free HERE which was updated in November when they implemented these changes. I hope this information helps when you are thinking about your strategy for using Youtube.

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Top 10 posts of 2011

December 31, 2011
posted by sheric

I know this is a  cop out post,  but I’m feeling totally guilty (and totally overwhelmed at the moment with the upcoming world premiere of Joffrey Mavericks of American Dance in a few weeks) that I haven’t posted anything new in a while. So, I started looking back over the posts from this year that received the most response, the ones that I hope were helpful to you, and thought I would recap them.

How do I know they received a good response? I use PostRank to help me gauge what kind of interest the posts received.  These posts all have a score of 7 or higher (scale of 1-10). The number to me doesn’t matter so much as knowing what you respond to so I can speak more about it. I also view blogging as an experiment, trying out new topics. Some work, some don’t and that is ok. If I waited until I knew the perfect topic and made the perfect post to address it…well, the blog would probably only have 12 posts a year. Without further adieu..

10) The importance of a good trailer-This is part one of my interview with trailer editor Bill Woolery on creating a good trailer, working with a trailer editor, and the types of trailers there are. Frankly, I am surprised it ranks so low as a trailer is probably the MOST important element in the promotional efforts for your film. Hopefully if you didn’t catch this 2 part interview, you can read it now.

9)Crowdsourcing as exploitation-This one got a few responses from other sites such as DocumentaryTech and The Chutry Experiment. Basically, I gave my take on the film Life in a Day and how they were using the crowd throughout the filmmaking process into the distribution process, but offering very little in return for the free labor.

8) The ugly truth about social media- A post about feeling overwhelmed with all of the startups devoted to “social media” and how they purport to make life easier, but really there is no easy work around for building up relationships. It is slow, painstaking and never ending work if you use the tool correctly.

7)Readying a crowdfunding campaign-This year saw the donation numbers for independent film projects on crowdfunding site really soar. Whereas a year ago, $10K was the norm, this year it became $20K, $50K, $100K. That’s a significant jump in just a year! But those successes didn’t come from throwing up a page on Kickstarter and watching the money roll in. This post talks about being prepared long before you actually go live with your campaign.

6)The internet expanded consumption but destroyed the industry- A Seth Godin inspired post (of course!) which talks about the redefinition of what it means to be a distributor of content. Bureaucratic and scarcity driven business models that once dominated the industry are being diminished and what will take its place is being capable of grabbing (and keeping!) attention and building an ongoing fanbase.

5)Marketing a documentary with a limited budget-The title pretty much says it all really. I took you through the starting stages of my promotional work for the documentary film Joffrey: Mavericks of American Dance; tools I’m using, finding the audience and getting their interest, how we will be distributing it. If you have a documentary project, you might find it interesting. If you have a narrative project with clearly defined audience, you will get something from it too.

4)Building your brand with no budget-As I say many times in interviews and in workshops, the key to building a sustainable fanbase is having an artist brand that people identify with. In this way, you won’t be starting from the ground every time you have a new project to build an audience for, you will simply transition the one you already have. This is work you can start doing right now, before you have another project going and this post is full of tips on how to start.

3)Actors don’t need social media…excuse me?- A post inspired by a Twitter discussion I was having with Paul Osborne (@PaulMakesMovies), Nathan Cole (@WaterholeMovie) and Paul Barrett (@producerpaul) about not only hiring actors with talent, but also ones with a strong social following. They largely disagreed because they see the on screen talent as superseding the need for promotion, but I’m telling you when it comes time to building up an audience with a limited budget, you are going to need all of the help you can get.  If there are 2 equally talented actors, pick the one who has a fanbase (duh) and I don’t mean Brad Pitt. There are plenty of actors who are active in social media and can activate a crowd for you. And listen up actors, if you haven’t been doing this, you aren’t an asset, so become one. Even TV casting agents are looking up social footprints of potential hires so stop burying your head. Get a profile up and start interacting.

2)Humanizing your audience-A post inspired by Brian Solis that talks about the shift in communication that the internet, and more specifically social media, has brought to all aspects of our lives. Are there those not communicating online? Sure, its just that they are far from being movers and shakers and they will either come kicking and screaming or they will be completely out of touch with the modern century. But we must never forget that at the heart of social networking is a person, not a pair of eyeballs. Views, likes, and votes are all nice but very fleeting. Don’t boil your online activities just down to boosting these things, not only to the bottom line. Humans are starting to get back to wanting that connection with another human (especially now that the corporate and government trust factor has been disintegrating for the last several years and only gets worse as more transparency is coming to the fore online. Wikileaks anyone?), to feel they matter to you. The bottom line takes care of itself when trust and relationships are built and respected.

1)Facebook is not a good sales platform- This post received a 10! Wow! What more can I say about this subject, huh? I still maintain that people don’t come to social sites to buy, no matter how much those social sites are trying to reconfigure to suit the corporate bottom line. Research has suggested that many people “like” brand pages in order to get coupons though, which makes sense if you think that most corporate brands don’t give a hoot about you so in turn you will go with whichever brand offers the best deal, no loyalty and trust there. I don’t think this mentality is going to work out well for the indie artist so let’s just use Facebook to share interesting content, hold dialog and champion fans as much as we want them to champion us, OK? Let the sales happen on your own site (where you can keep the details, not give over the data to a third party) and offer the best items to your most ardent fans. Let the distributors deal with finding the strangers and giving them the non exclusive stuff. That method is expensive and transitory. Not worth spending your time chasing fickle strangers.

There you have it, the top 10 for this year. I wish all of you the happiest and most productive New Year 2012!

Here's to a great 2012

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Calling all Los Angeles based independent filmmakers

December 13, 2011
posted by sheric

Event this Thursday December 15 in LA

I am scheduled to virtually appear at an event in LA on Thursday December 15 to talk about online distribution of independent films. I know what you’re thinking…you’re confused enough about all this talk. You just want to make your movie and let someone take it from there. Boy, are you on the wrong site!

This event is going to be for those entrepreneurial filmmakers who understand that making the film is less than half the war. The first battle started with the idea and the funding, continued through to the making of the film, but now how to get it into the market so people will see it? And what about festivals, are they the way to go? And putting your film online? And say you do get a distributor interested, then what? How about working with a publicist, a web designer, a trailer editor, a social media guru? Do you really need all of that? We’re going to talk about it all and more in this short 2 hours. I am going to try and convince you to be thinking about all of it before you even pick up a camera!

I’ll be joining my friend Rob Millis from Dynamo Player which is a great online distribution tool you control so that your film can be streamed on your website or Facebook in exchange for money (which is better than streamed via Youtube or BitTorrent for free, yeah?) and Jerome Courshon who regularly speaks on the secrets of distribution. The name of this great event is

Online Distribution: A new hope for filmmakers

And it is presented by Genevieve Jolliffe and Andrew Zinnes who, along with my friend Chris Jones, co wrote the Guerilla Filmmaker Handbook series. I’ll specifically be talking about low and micro budget films and the things you can do yourself to ensure there is an audience for your work and you can reach them. The new hope is you don’t have to depend on finding outside distribution deals to get your film to its audience, but you will need skills that you probably haven’t needed before and we’re all here to help you get them.

Join us!

Date: Thursday, 15th December, 2011.

Where: Sacred Fools Theater, 660 North Heliotrope Drive, Los Angeles, CA 90004. Free parking in lot next to theater.

Tel: (310) 281-8337

Time: 7.00pm – 9.00pm.

Price: $35 (seating is limited. Discount code is SHERI for $15 discount which makes the night only $20. Just click Enter Discount Code  and put it in).

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Readying a crowdfunding campaign

December 9, 2011
posted by sheric

I’m doing research to help someone start a crowdfunding campaign on Kickstarter. We have a few months of planning before we launch which gives us a good amount of time to figure out all of the strategy and logistics involved. I have said many times that a successful campaign starts with proper research on what has worked for others, assessing your advantages in this now crowded donation centric landscape and figuring out how to motivate people to choose your project to back.

My friend asked me if Kickstarter was the best platform to choose and I have to say that I’ve seen many more successful film related campaigns succeed there than on Indiegogo. I love all of the people who run Indiegogo and I think their service is sound, but the all or nothing makes a difference for donors in particular. It encourages motivation and momentum because if you don’t hit your goal, you lose it all. Those who pledge to you don’t want to see that happen. It also lessens risk for the donor because the goal you have chosen is what is needed for the project to move forward. If you only raise some of the money, but less than you really need, where does the money go? With Indiegogo, you can keep whatever you raise, but if you need $5,000 and only raised $500, what will be done with that money? The risk is further lessened because if you don’t make the goal, no money is taken for the pledge if the project is on Kickstarter.

We are trying to determine what to ask for, budget wise. Should we try and raise the whole amount we really need or should we raise in stages and complete different sections of the project one at a time? I am sure this is a question that comes up a lot in the planning stages. Here are things I am considering in order to determine this.

1)Full budget breakdown of minimally what we need. No one is going to put us in business. What people don’t want to hear in a pitch is “I need equipment, actors, crew, locations, post production services, festival fees, marketing and distribution costs.” What the hell have you done so far? With no resources at your disposal, you don’t look very professional and no one wants to put you in business. We have to say what we have already accomplished, what resources we have and what else we need to move forward. Transparency goes a long way in getting people to invest in your work.

2)Analysis of the kind of help we will have. We must make up a list of our ardent supporters. The shorter and weaker this list is, the less we will be able to raise. Since most crowdfunding initiatives depend on the internet to reach donors, your list of online supporters must be full of active social media users who are connected to you. If you don’t use social media very often and you don’t have a strong base of support, the amount you can realistically raise is going to be small. Are there those who have managed it somehow, becoming much more proficient at online relationship building  while in the middle of a campaign? Maybe, but who needs the extra burden of getting up to speed on technology and building relationships while under the gun of a funding deadline. Not exactly the best of circumstances to be in for raising money.

3)Analysis of our organizational ties. We have made some organizational ties during the course of development on this project, which is a documentary. Now, we must bear in mind that most organizations are perpetually looking for funding so we won’t be asking them to pledge funds. But we would like  to encourage them to tell their members about the campaign. The easier we can make this for them to do, the more likely they will. It could be in an email blast, a post for their website on what the project is and why they would be interested in it, a link of our Kickstarter page on their Facebook wall and Twitter account, maybe a quote from their Executive Director about why they endorse the project or find it worthwhile. Something that is minimally taxing to them but could help us in a big way.

4)Listing our assets and perk levels. What will we be able to create as far as content and as far as perks to attract donors and give them to pass around? Ideas that spread win, so says Seth Godin. I think the idea behind the film is very powerful and will resonate with people as long as they 1)become aware of it  2)feel motivated to share it. So we need some good video to explain what we are doing and how someone can help us. But not just ONE piece, many pieces because often you have to touch someone many times with your message before it sinks in, before you can entice them to put in that card number and email address, before they decide “yes, I think I would like to become invested in this.”  We have evolved beyond just one pitch video where you look someone in the eye and ask for money, now we have to regularly keep them up to date on how the campaign going, both in email and in video. It’s like having a Youtube channel, you can’t only have your trailer on it. Once someone has seen it, why go back?

Also, some people are motivated by perks. What perks will we offer that won’t cost us money from the budget we need to do the thing we are raising the money for and still satisfy the modern human need for “transaction”? And the levels of transaction? Personally I am not motivated by the perks in a crowdfunding effort, but I understand some people are and offering prized tokens to our audience is a consideration.

5)Listing the strangers. This one will come last but is quite important. I know all of you reading this have been hit up on a near daily basis by crowdfunding campaigns from your filmmaker friends…and their friends. We have to move out of the immediate circle of friends and family and organizations that know us and into the uncharted territory of strangers. About how many targeted strangers can we reach? This is where knowing your audience characteristics comes in because if you don’t have a clue, where in the world (literally!) will you start? Remember that crowdfunding isn’t just about raising money, it is equally about building an audience for our work. Backers provide encouragement, support, and public validation too. The first impression we are making to strangers is going to be this campaign and starting relationships by asking for money is really not cool. We must present differently to this group, we can’t have the same message used for friends and acquaintances. It may also be that this group is mainly reached through the core supporters so we need to arm them with the knowledge on how to help us widen the circle.

6)Time frame of the campaign. I wanted to make this a list of 5, but this is an important consideration that didn’t fit anywhere else. When should we launch and for how long should we run? I think Christmas and tax time are not good times to launch a fundraising effort. So now that leaves January (when those holiday bills start rolling in? maybe not), February and March for us. I need to see if there are any “events” or days of special significance we might tie the campaign to in order to make it particularly relevant during this time. We might not find anything. Also, I do subscribe to the idea the shorter the campaign, the more successful because momentum and enthusiasm slows down the longer it goes on. I’ve seen it on long campaigns and I know this about human nature.  We will run a short campaign.

All of these factors determine what is realistic to ask for. There is no exact science on this, no tool (yet) you can run your numbers through and come up with the ideal funding goal. We’re still working through these so ideas and experience that would help us is appreciated.

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Marketing a documentary with limited budget

November 28, 2011
posted by sheric

I wanted to share the good news with you about a documentary film I am working on with Jon Reiss’  Hybrid Cinema. We have taken on the role of marketing and navigating the distribution of the feature documentary Joffrey Mavericks of American Dance which chronicles the history of this iconic American ballet company. This film is a great fit for me as I studied ballet and modern dance for over 16 years, even attended the American Dance Festival on scholarship one summer in 19xx :) .  As I always say, it is better to have people working for your film who are embedded or can easily embed themselves in your target audience community. I know what dancers like and how to talk to them and this project is a perfect fit for my interests so finding them and having a dialog with them will make my work exciting and hopefully financially beneficial for the production. I’ve already been connecting to an amazing group of dance journalists and bloggers who are as excited as I am about the film.

Anyway, we’re doing some pretty interesting things with the film. It wouldn’t be a Jon and Sheri endeavor if we weren’t handling things with a view to what is beneficial to the filmmakers. The film will have a live event theatrical release. The world premiere is at Dance on Camera Festival in January, a film festival totally devoted to dance films for an audience that appreciates that kind of film. Makes sense it should be there right? And the festival is at Lincoln Center in New York, which is the dance capital of the US if not the world. Both screenings will feature a panel of Joffrey alumni who are either based in New York or flying in just for the occasion, but the Saturday matinee is something special. Historic even.

We have partnered with Ira Deutchman’s Emerging Pictures to do a live simulcast of the film screening followed by a Q&A session with 3 of the alumni in the film. This means audiences in select cinemas in the Emerging Pictures network of theaters around the US will be able to screen the film at the same time and participate in our live Q&A via a dedicated Twitter stream. They can ask their questions and see the answers in real time as if they are in New York. Pretty cool! I don’t think any festival premiere film has done this before. And rather than having a festival premiere be a financial loss, the producers will have their premiere be a revenue generator. The film will then tour during the Spring and Summer for a series of event based screenings involving Joffrey alumni around the country. We are booking these right now and the alumni are eager to participate. Rather than choosing just the main theatrical cities most indie films screen in, we are letting fan demand, former Joffrey connection cities and alumni participation guide us in choosing our theatrical screening cities. On the film’s website is a place for people to leave their screening requests or offers to host a screening of the film. March so far is shaping up to be pretty busy.

As far as building up a good email contact list and a zip code map for plotting the screening demand, we are releasing a series of exclusive digital photobooks in exchange for contact details. These photos are rarely seen (or never seen) images from the Joffrey archives that true balletomanes will find interesting. The Joffrey gave us a hard drive full of photos and with assets like that, we have to do something really cool and different with them that will draw in attention to the film and to the world of the Joffrey Ballet. The Joffrey Ballet did not produce the film, but they are happily cooperating with our efforts to get the film to ballet fans. If you have a graphic designer on your team, this is a great low cost idea and for email we’re using Mailchimp. They have a great download for email option that allows for the digital photobooks to be delivered right after subscriber confirmation. Leave your email address on our site to have a look at the photobook download.

In addition, I am interviewing every Joffrey alumni who wants to participate and making those into audio podcasts we will be releasing starting in early December on our Fanbridge Facebook widget and throughout the film’s release. Since it isn’t possible to include every person in the film who had a hand in making the company great, I thought we could extend the story line beyond just what is on screen. Every person who was part of the Joffrey legacy contributed to its success and they should be recognized. We will have interviews with Joffrey dancers of course, but also with photographers, ballet masters/mistresses, composers, other choreographers who worked with the company, anyone who spent time inside of the Joffrey company so that fans can get a real glimpse of what it was like to work with Robert Joffrey and Gerald Arpino. Cost to produce these? Just part of my time.

Also we are really working a Youtube channel with the help of a new tool I found called Tube Toolbox ***see below. If you ever wished you could have a tool that specifically identified who on Youtube would be the most interested in your work and send invitations for you to connect, then Tube Toolbox is it. I am not doing affiliate sales for them just so you know. There are a lot of things Tube Toolbox can do that I don’t condone, like leaving preset messages on people’s youtube videos, but I’ve been using this tool for about a month now and it is great for finding the ballet audience on Youtube and inviting them to be friends and subscribers on the channel. It runs these searches in the background on my computer so I can do other work like populating the channel with videos. It helps to have a little stockpile of videos to release on your channel because once you start building up the subscriber base, you can’t only have your trailer. We have cut several pieces and plan to release them slowly over the coming months. Cost of Tube Toolbox? Lifetime subscription $150, peanuts.

Then there’s the blog I write twice a week. Again, just my time for research and thinking up topic ideas. Since this is a historical documentary, there are many topics to delve into and most can be researched online. I try to tie some of Joffrey’s work into elements included in the film, but sometimes they are just posts that further explain his teaching philosophy or how he viewed dance. There will also be posts that talk about the state of dance today. I try to make it a resource site that balletomanes would appreciate and visit again and again. I’m starting this from scratch so traffic is light right now, but I expect to see it increase over the months as the writing stays consistent and more and more people discover it.

For the special version DVD, we are partnering with New Video to get it into brick and mortar stores as well as on digital and VOD outlets, but have reserved the right to sell from our own site and at screenings. You know I am not a huge fan of DVD, but the packaging is going to be awesome with more rarely seen photos and extra clips, performances and interviews that aren’t in the actual film so the dance enthusiast/collector should have an interest in that.

All in all, we are super busy with this release, but I wanted to share with you how it is possible to work with a limited budget and still come up with interesting content and ways to get your film out to an audience without being solely reliant on a distributor to pick it up. You can bet there will be a case study in the future on how we did.

***due to the new changes over on the Youtube site, hold off on signing up to use Tube Toolbox until they make their adjustments. It seems that Youtube is reconfiguring their site to put less emphasis on social and more on producing and highlighting video content. At present, anyone who has opted in to the new layout (and all will be transferred eventually) will be unable to see who their friends and subscribers are which renders Tube Toolbox in effective. The developers at Tube Toolbox are working on this, but it will take some time to see what all of the changes to Youtube will be.

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I recently answered a few questions for the kind folks over at Fanbridge about using online tools such as their service to connect with audiences for your film. You can see a bit of what they offer on the Joffrey Ballet Movie page that I am administering and on Dying To Do Letterman’s page on Facebook.

My answers got really long, so they are releasing them in stages. The previous post on my blog dealt with identifying the exact audience characteristics of the film and starting to connect with them early in the production process, like even at inception, like even when you are building up an artist identity.  Today’s section deals with ways filmmakers can use social media to build a following. You know, social media is more than just Facebook and Twitter and it is certainly more than just sending one way messages, canned and automated to a certain time of day.  Here is more of what I have to say about that.

What are some ways that filmmakers can utilize social media to build a following?

“First, they should be using it personally – well before they have a project to promote. The tools are just too easy to access and younger audiences just demand it. They really don’t know a world where it didn’t exist. People may see advertising, but they are now checking everything out online for information and personal recommendations, so if you aren’t there and your film isn’t there, it is like it doesn’t exist.

Social media is also not just Facebook and Twitter. It is anything on the web, any link that can be shared or commented on, anywhere you can upload content, which is pretty much the whole internet. You should be there with a unique voice. Speak with passion and have something definite to say. Not everyone will agree with you, but you aren’t really trying to attract everyone. You just need to attract a following of those who would be the most interested in what you are doing. Your following will grow slowly so be patient and give it plenty of time. Consistency is key so don’t be erratic with your interactions.

I laugh about books and posts that want to teach you to use social media in 10 minutes a day. It is like trying to regulate how you can maintain relationships in your life in 10 minutes a day. Yes, you need a routine, but the more effort you devote to this, the better it will work. Schedule blog posts, but don’t schedule tweets and Facebook updates. You have to be there for the conversations, you can’t do it “drive by” and expect people to follow you. You have to be present to cultivate a relationship; it can’t be like a message on your answering machine. People don’t have patience for the one way conversation.”

Something I did not say which is quite important here is the need to constantly develop content that grabs attention and keeps it. This is very difficult and important work. I read a tweet this week that said “Social media is free…free like a puppy” and it couldn’t be more true. The easy part is setting up the accounts (actually taking in the puppy) but the spend comes in time and effort (the puppy training, feeding, grooming, vet bills which are like your bills for the tech guy) you will be spending with it. If you aren’t prepared for it, it will fail.

I will be speaking more about this in an upcoming FREE workshop in Lafayette, Louisiana this Sunday November 20 from 2-5pm as part of the Southern Screen Film Festival. If you’re in Louisiana, come join us. This is not going to be a panel discussion, it is real information and real tools that you can take away and start implementing that evening.

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